Mr. Tariq Ahsan
Head of Service Quality Division
Complaint Management Unit
First Floor, Plot 14/E 26th Street Phase-V, DHA Karachi.
Email: complaints@sindhbankltd.com
Customers’ complaints are acknowledged within 48 hours of receipt of complaint and final reply is sent within 15 to 30 days.
Banking Products & Information
Email: info@sindhbankltd.com
General
Email: general@sindhbankltd.com
Sources/Channels for Customer Complaint Lodgment
-
- At Branch:
- Complaint Form
- Drop Box
- Call Centre/ Help Line: Toll free number: 0800 333 22
- Email: complaints@sindhbankltd.com
- Letter: Customers Complaint Unit, First Floor, Plot 14/E 26th Street Phase-V, DHA Karachi
- Whistle Blowing:
- Focal Person: For complaints in branches – Branch Manager.
- Banking Mohtasib of Pakistan: info@bankingmohtasib.gov.pk
- At Branch:
By Phone :Mrs. Beverly D'Souza
Head of Service Quality Division
Call Center - Toll free number
0800 333 22
By Post :Mrs. Beverly D'Souza
Head of Service Quality Division
Pakistan Remittance Initiative:
+92 21 111 727 774
Federal Ombudsman of Pakistan:
Hafiz Ahsaan Ahmad KhokharSenior Advisor Law/Registrar Grievance Commissioner for Overseas Pakistanis, Office of the Federal Ombudsman